Privacy Policy
Effective Date: November 2024
At Manal Bashir Pastry Co., we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when making cake purchases on our website. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
To process your cake purchase and provide you with a smooth customer experience, we may collect the following personal information:
**Personal Information:**
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (e.g., credit/debit card details, PayPal information)
- Delivery preferences
- Order details (e.g., cake type, customizations, delivery instructions)
- **Automatically Collected Information:**
When you visit our website, we may collect certain non-personally identifiable information through cookies or similar technologies, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the site
2. How We Use Your Information
We use your personal information for the following purposes:
- **To process and fulfill your order**: This includes confirming your order, processing payments, arranging delivery, and sending order updates.
- **Customer support**: To respond to your inquiries, resolve issues, and improve our service.
- **To improve our website and services**: Analyzing user behavior helps us enhance your shopping experience and make our website more user-friendly.
- **Marketing and promotional communications**: With your consent, we may send you updates, promotions, and newsletters. You can opt out of these communications at any time.
- **Legal obligations**: We may use your information to comply with applicable laws and regulations.
3. Sharing Your Information
We may share your personal information in the following situations:
- **With service providers**: We may share your information with third-party service providers that help us run our business, such as payment processors, shipping companies, or marketing services. These parties are only permitted to use your information as necessary to provide their services.
- **For legal compliance**: We may disclose your information if required to do so by law, regulation, or legal process (e.g., subpoenas, court orders).
- **Business transfers**: If our business is sold or merged with another company, your information may be transferred as part of that transaction. We will notify you if this happens.
4. Data Security
We take the security of your personal information seriously and implement a variety of security measures to protect it. These measures include encryption (e.g., SSL/TLS for payment transactions), secure storage, and regular security audits. However, please note that no data transmission or storage method can be guaranteed to be 100% secure, so we cannot guarantee the absolute security of your information.
5. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including processing your orders, complying with legal obligations, and resolving disputes. After that, we will securely delete or anonymize your information.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- **Access and update your information**: You may review and update the personal information we hold about you by contacting us at [Insert contact email].
- **Opt-out of marketing communications**: You can opt out of receiving promotional emails by following the unsubscribe instructions in our emails or contacting us directly.
- **Delete your data**: You may request that we delete your personal data, subject to certain legal exceptions.
- **Restrict processing**: You can ask us to limit the processing of your personal data under certain circumstances.
If you would like to exercise any of these rights, please contact us at [Insert contact email].
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience on our site. Cookies are small files placed on your device to help us remember your preferences and improve the functionality of our website. You can adjust your browser settings to refuse cookies, but please note that some website features may not function properly if you do so.
8. Links to Third-Party Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@manalbashirtoronto.com
- Phone: (647) 613-2253
- Address: 55 Glen Cameron Road Unit 9, Markham
Thank you for choosing Manal Bashir Pastry Co. for your cake and dessert needs!